Privacy Policy

Effective Date: January 1, 2024

MORE THAN ONE WAY ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website discovertheway.ca ("Site"). By accessing or using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes data such as your name, email address, phone number, billing information, and any other personal details you provide when using our services, subscribing to our newsletters, or making purchases.

  • Non-Personal Information: This includes information on how you interact with our Site, such as your IP address, browser type, operating system, pages visited, and time spent on the Site.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services

  • Process transactions and fulfill orders

  • Communicate with you, including sending promotional materials (you may opt-out at any time)

  • Respond to customer service inquiries

  • Conduct analytics to understand and improve user experience

  • Comply with legal obligations and enforce our terms of service

3. Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website or providing services (e.g., payment processors, email service providers, hosting services). These third parties are required to maintain confidentiality and use your personal information only for the services they perform on our behalf.

We will not sell, rent, or trade your personal information to third parties without your consent, except where required by law or to comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons) to enhance your experience on our Site. Cookies help us remember your preferences, analyze traffic, and improve the functionality of our website.

You can control cookie settings through your browser. Please note that disabling cookies may affect some features of our Site.

5. Data Security

We implement reasonable security measures to protect the personal data we collect. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:

  • Access: You may request to access the personal data we hold about you.

  • Correction: You may request that we update or correct your personal information.

  • Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).

  • Opt-out: You may opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

For California Residents (CCPA Rights): If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect, use, and share

  • Request deletion of your personal information

  • Opt-out of the sale of your personal information (if applicable)

To exercise your rights, please contact us at hello@discovertheway.ca .

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. International Transfers

As we operate in both Canada, your personal information may be transferred, stored, and processed outside of your country of residence. By using our Site, you consent to the transfer of your personal data to jurisdictions that may not have the same level of data protection laws as your home country.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with the updated "Effective Date." Please review this policy periodically for any changes. Your continued use of our Site after any changes signifies your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under applicable law, please contact us at:

MORE THAN ONE WAY
hello@discovertheway.ca